What's included
How AI chatbots integrate with your business
We deploy chatbots that connect with your existing tools, not standalone widgets that create more work:
Website widget
Embedded chat on your site. Works on any platform (WordPress, Shopify, custom).
CRM integration
Leads captured by the chatbot flow directly to HubSpot, Pipedrive, Zoho, or your CRM of choice via Zapier or direct API.
Email/SMS notifications
Instant alerts when leads are captured or human handover is needed.
Booking integration
Connect to Calendly, Acuity, or your booking system for appointment scheduling within chat.
Human handover
Escalate to live chat (via Intercom, Zendesk, or email) when the bot reaches its limits.
Technology & providers
We use managed AI platforms to balance capability, reliability, and cost:
OpenAI (GPT)
PrimaryBest-in-class reasoning and conversation. Our default for most deployments.
Anthropic (Claude)
AlternativeStrong alternative with excellent safety features. Good for sensitive industries.
Voiceflow / Botpress
Flow designVisual flow builders for complex conversation logic.
Custom integration
AdvancedDirect API integration for specific requirements.
Honest note: AI chatbots are not perfect. They can misunderstand questions or provide incorrect information. We implement guardrails, disclosures, and human handover to mitigate risks. See our AI risks page for honest limitations.
Is this right for you?
Best fit
- •Businesses receiving repetitive enquiries
- •After-hours lead capture needs
- •Service businesses with common FAQs
- •Teams wanting to qualify leads before human contact
- •Those ready to invest in ongoing AI costs
May not be ideal if
- •Highly regulated industries without compliance review
- •Businesses needing 100% accuracy (medical, legal advice)
- •Very low enquiry volume (< 50/month)
- •Tight budgets (< $99/mo ongoing)
Packages
Essentials
24/7 enquiry capture with guardrails
Professional
PopularIntelligent automation with integrations
How we work together
Discovery
Understand your FAQs, lead qualification needs, and integration requirements.
Knowledge base
We compile and structure your content for AI training.
Flow design
Conversation flows, guardrails, and fallback behaviours.
Integration
Connect to your CRM, booking system, and notification channels.
Testing & launch
Internal testing, refinement, and go-live with monitoring.
Optimisation
Ongoing review of conversations to improve responses.